LumoraKO

Lumora

Lumora Terms of Service

Thank you for using Lumora. These Terms of Service (the “Terms”) govern your use of the Lumora application and related services provided by Niceday Co., Ltd. (the “Company”).

Article 1. Purpose

The purpose of these Terms is to set forth the rights, obligations, and responsibilities of the Company and users in connection with the Lumora service.

Article 2. Definitions

For purposes of these Terms, the following definitions apply:

  1. “Lumora” or the “App” means the habit observation and tracking application provided by the Company.
  2. The “Service” means the Lumora App and its features, including creating habits, setting observation schedules, recording Complete or Rest, adding notes, viewing records, archiving habits outside the active orbit, and managing subscriptions.
  3. A “User” means any person who downloads the App or uses the Service.
  4. “User Data” means habit names, observation schedules, Complete or Rest records, notes, App settings, and other information that a User enters in the App or that is generated through use of the App.
  5. “Free” means the standard level of access available without a paid subscription entitlement.
  6. “Plus” means the paid level of access available while an auto-renewing subscription purchased through the App Store remains valid.
  7. “App Store” means the app distribution and in-app purchase service operated by Apple Inc.

Article 3. Application and Acceptance of the Terms

  1. A User is deemed to have accepted these Terms when the User agrees to them in the App or installs and uses the App. If applicable law requires a separate consent procedure for a particular matter, that procedure will take precedence.
  2. The Company will make these Terms available on its website and in an easily accessible location within the App.
  3. Apple’s Standard End User License Agreement (Standard EULA) and Apple Media Services Terms and Conditions may also apply to the license for the App distributed through the App Store. These Terms govern the relationship between the Company and the User concerning the Lumora Service. If these Terms conflict with Apple’s applicable terms or mandatory law, Apple’s terms or the mandatory law will prevail.
  4. A minor who requires consent from a legal representative must obtain that consent before purchasing a paid service.

Article 4. Description of the Service

  1. Lumora helps Users create habits, set daily, weekly, or monthly observation schedules, record each applicable date as “Complete” or “Rest,” and review the resulting pattern over time.
  2. A date without a record may be displayed as “Unobserved.” The Company does not automatically treat an Unobserved date as a failure, completion, or rest day.
  3. A User may archive a habit that is not currently being observed outside the active orbit. Archiving does not delete the habit or its existing records.
  4. Specific features and screens may vary depending on the App version, operating system, device, country, or region.
  5. Lumora is a general lifestyle-management tool designed to support habit tracking. It does not provide medical, psychological, or health diagnoses, professional treatment, or counseling. Users should consult a qualified professional when making health-related decisions.

Article 5. Local Storage and User Data

  1. Lumora does not require registration or the creation of a Lumora account.
  2. User Data is stored locally on the User’s current device. It is not transmitted to or stored on Company servers. The Company cannot view the contents of User Data or recover it remotely.
  3. Lumora does not provide server-based backups, account-based synchronization, or data continuity across multiple devices through Company servers.
  4. User Data may be lost if the App or its storage is deleted, or if the device is reset, lost, damaged, or replaced, or as a result of operating-system behavior. Because the Company does not possess User Data, it cannot recover User Data that has been deleted or lost.
  5. Depending on the User’s device and Apple Account settings, User Data may be included in an iCloud backup or a device backup stored on a computer. Apple and the User manage these backups. The Company does not guarantee whether a backup will be created, how long it will be retained, or whether it can be restored.
  6. When a User deletes a habit in the App, the records associated with that habit are also deleted from the device and cannot be recovered afterward. Before deletion, the Company provides a notice allowing the User to review the consequences.
  7. The following information may be processed separately from User Data stored locally in the App:
  1. The processing of information described in paragraph 7 is governed by the Company’s Privacy Policy and Apple’s applicable policies.

Article 6. Free and Plus

  1. A Free User may create a new habit when the User owns fewer than three habits and may observe up to three habits at the same time. The number of owned habits includes both actively observed habits and habits archived outside the active orbit.
  2. While a Plus subscription remains valid, a Plus User may create and observe habits without the numerical limits applicable to Free Users.
  3. Both Free and Plus Users may view their existing records for the entire period for which those records remain stored on their device.
  4. Existing habits and records will not be deleted when Plus expires or the Plus entitlement ends due to a refund, transaction revocation, or similar event.
  5. If four or more habits are actively observed when the Plus entitlement ends, the User must select up to three habits to continue observing under Free. Habits not selected will be archived outside the active orbit, and their existing records will be retained.
  6. The current features, price, and conditions of Free and Plus are those displayed on the purchase screen in the App and on the App Store product page.

Article 7. Plus Subscription, Payment, Renewal, and Cancellation

  1. Plus is a monthly auto-renewing subscription offered through in-app purchase on the App Store. Payment and subscription management are handled through the User’s Apple Account. An Apple Account is not a Lumora account.
  2. Before confirming a purchase, the User can review the subscription name, duration, price, and auto-renewal terms on the purchase screen in the App. The actual amount charged is the App Store price displayed on that screen.
  3. Unless the User cancels auto-renewal at least 24 hours before the end of the current subscription period, the subscription may renew automatically and the renewal charge may be billed to the User’s Apple Account.
  4. The User may cancel auto-renewal in iOS Settings or on the App Store subscription-management screen. After cancellation, the User may continue using Plus until the end of the already-paid subscription period. Cancellation alone does not automatically refund an amount already paid.
  5. Apple’s policies and the terms applicable in the User’s country or region of purchase govern price changes, failed payments, billing grace periods, subscription renewal, and billing timing.
  6. The User may use the “Restore Purchases” feature in the App to verify and restore a valid Plus subscription associated with the same Apple Account.
  7. Deleting the App does not cancel a Plus subscription. The User must separately cancel the subscription through the App Store.

Article 8. Withdrawal from Purchase and Refunds

  1. Payments and refunds for Plus are processed through the App Store. The User may request a refund through Apple’s Report a Problem page or Apple Support.
  2. Refund eligibility and procedures are governed by Apple’s applicable policies, the laws of the User’s country or region of purchase, and applicable Korean law, including the Act on the Consumer Protection in Electronic Commerce, Etc. and the Content Industry Promotion Act.
  3. Where digital content is supplied immediately, the right to withdraw from a purchase may be restricted in accordance with applicable law and any legally required prior notice and consent. This provision does not limit any mandatory statutory rights available to the User.
  4. If a refund or transaction revocation is approved and the Plus entitlement ends, the Free conditions will apply. Existing habits and records will not be deleted. If four or more habits are actively observed, the selection process in Article 6, paragraph 5 will apply.
  5. A right that the User may exercise directly against the Company under applicable law is not limited merely because the App Store provides a refund process.

Article 9. User Rights and Obligations

  1. Users must use the Service in compliance with applicable law, these Terms, Apple’s applicable terms, and notices provided within the App.
  2. Users must not:
  1. Users are responsible for securely managing their device, Apple Account, operating-system settings, and device backups.

Article 10. User Data and Intellectual Property

  1. The User retains all rights in User Data created by the User. The Company does not receive User Data on its servers or acquire ownership of User Data merely by providing the Service.
  2. The Lumora App, brand, designs, graphics, text, software, and related intellectual-property rights belong to the Company or their respective lawful owners.
  3. Subject to these Terms and Apple’s applicable usage rules, the Company grants the User a limited, non-exclusive, non-transferable right to use the App for personal, non-commercial purposes.
  4. Screenshots, descriptions, or other materials that a User provides directly to the Company for customer support will be used only to review and resolve the relevant inquiry. Further details are provided in the Privacy Policy.

Article 11. Third-Party Services

  1. Services provided by Apple may be used for distribution, installation, payment, subscription management, refunds, operating-system features, and device backups. Apple’s terms and privacy policy apply to those services.
  2. If the App or the Company’s website links to a third-party website or service, the Company does not thereby control the content or operation of that third-party service.
  3. Some features may become unavailable due to a third-party service outage, policy change, or usage restriction. If a User suffers damage due to the Company’s intent or negligence, the Company will be responsible in accordance with applicable law.

Article 12. Changes, Suspension, and Termination of the Service

  1. The Company may change all or part of the Service to improve it, maintain security, respond to changes in operating systems or App Store policies, meet technical or business needs, or comply with applicable law.
  2. For a change that materially affects Users, the Company will generally announce the effective date and reason for the change on its website or in the App at least 30 days in advance. Where advance notice is impracticable due to an urgent security response, legal-compliance requirement, or other unavoidable circumstance, the Company may provide notice promptly afterward.
  3. If the Company terminates the Service, it will generally provide notice on its website or in the App at least 30 days before termination. Treatment of unused periods of paid service and refunds will be governed by applicable law and App Store policies.
  4. Because User Data is stored on the User’s device, a change to or termination of the Service does not mean that data remaining on the device will automatically be transferred to or backed up on Company servers. After reviewing the termination notice, the User must take any necessary device-backup measures.

Article 13. Ending Use of the Service

  1. A User may stop using the App and delete it from the device at any time.
  2. Deleting the App may also delete User Data stored on the device, and that data may not be recoverable.
  3. To stop future charges, a Plus User must cancel auto-renewal through the App Store separately from deleting the App.
  4. If a User materially violates these Terms or applicable law, the Company may restrict use of the Service to the extent permitted by applicable law. Because Lumora does not operate separate Company accounts, however, the Company will not remotely delete User Data stored on the User’s device.

Article 14. Warranties and Liability

  1. The Company does not promise or guarantee that Lumora will produce any particular habit-formation result, performance outcome, health improvement, or other result for every User.
  2. The Company uses reasonable efforts to provide the Service reliably, but does not guarantee that it will always operate without interruption or error or be compatible with every device or operating system.
  3. The Company is not liable for damage arising from any of the following causes where the Company has not acted intentionally or negligently:
  1. If a User suffers damage due to the Company’s intent or negligence, the Company will be responsible in accordance with applicable law. Nothing in these Terms limits liability for the Company’s intent or gross negligence, any statutory consumer right, or any other liability that cannot be limited under applicable law.

Article 15. Privacy

  1. The Company protects Users’ personal information in accordance with applicable law.
  2. The categories, purposes, retention periods, deletion methods, and User rights relating to personal information processed in connection with the Service are described in the Privacy Policy posted on the Company’s website and in the App.
  3. The fact that User Data is stored only on the device does not mean that the Company processes no information in connection with customer-support inquiries or operation of its website. Details of each processing activity are provided in the Privacy Policy.

Article 16. Changes to the Terms

  1. The Company may amend these Terms to the extent permitted by applicable law.
  2. The Company will generally post the amended terms, the reason for the amendment, and the effective date on its website or in the App at least seven days before the effective date. An amendment that is materially adverse to Users or otherwise significant will generally be announced at least 30 days in advance.
  3. Because Lumora does not operate User accounts or account-based contact details, changes to these Terms will generally be announced on the Company’s website or in the App. If the Company possesses a User’s contact details through customer support or another channel and determines that individual notice is necessary, it may send notice using those details.
  4. If a User does not agree to amended Terms, the User may stop using the Service and, if subscribed to Plus, cancel auto-renewal through the App Store. Continued use after the amended Terms take effect will be treated as acceptance only to the extent permitted by applicable law.

Article 17. Governing Law and Dispute Resolution

  1. These Terms and the relationship arising from use of the Service are governed by the laws of the Republic of Korea. Mandatory consumer-protection rights under the laws of the User’s country or region of residence are not affected.
  2. If an issue or dispute concerning the Service arises, the Company and the User will first attempt to resolve it in good faith through consultation.
  3. Any lawsuit concerning a dispute that cannot be resolved through consultation will be filed with a court having jurisdiction under the Civil Procedure Act of the Republic of Korea and other applicable law.

Article 18. General Provisions

  1. If any provision of these Terms is found invalid or unenforceable under applicable law, the remaining provisions will remain in effect.
  2. A failure by the Company to immediately exercise a right under these Terms does not constitute a waiver of that right.
  3. Matters not addressed in these Terms are governed by applicable law, Apple’s applicable terms, and generally accepted commercial practices.

Article 19. Company Information and Contact

Questions about use of the Service, payments, or these Terms may be sent to the email address above. App Store subscription cancellations and refund requests may be submitted through Apple’s subscription-management or Report a Problem page.

Addendum

These Terms take effect on July 16, 2026